Thank you for shopping with Mancini Made! If you’re not entirely satisfied with your purchase, we’re here to help.

Return Policy
We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

Eligibility: To be eligible for a return, your item must be in the same condition that you received it—unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

How to Initiate a Return
To start a return, please contact us at info@mancinimade.com.au. Returns must be sent to the following address:

Mancini Made
202/175b Stephen Street
Yarraville, VIC, 3013
Australia

If your return is accepted, you will need to cover the shipping fee for returning the item. Please note that items sent back without first requesting a return will not be accepted.

Damages and Issues
Please inspect your order upon receipt. If the item is defective, damaged, or if you receive the wrong item, contact us immediately so we can evaluate the issue and make it right.

Exchanges
The fastest way to ensure you get what you want is to return the item you have. Once the return is accepted, you can make a separate purchase for the new item.

Refunds
We will notify you once we’ve received and inspected your return to let you know if the refund was approved. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund.

If more than 15 business days have passed since we’ve approved your return and you haven’t received your refund, please contact us at info@mancinimade.com.au.